Upgrading to new version

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Upgrading to new version

Postby Aceweepop on Sun Nov 18, 2007 4:18 pm

Why when your instructions say:-
To upgrade just install new version over the current version.
Do I get message:-
Another version of this product is installed please use add/remove programs to remove it ????
Aceweepop
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Location: Scotland

Re: Upgrading to new version

Postby Shift_E on Mon Nov 19, 2007 5:01 am

Aceweepop wrote:Why when your instructions say:-
To upgrade just install new version over the current version.
Do I get message:-
Another version of this product is installed please use add/remove programs to remove it ????


Sometimes InstallShield gets confused, most the time you can install over the older version. I'd follow the on screen instructions in this case though.
Shift_E

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http://qmt.webhop.net
Voice Activated Command
http://www.dwvac.com
Shift_E
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Postby Aceweepop on Tue Nov 20, 2007 8:21 am

Hi Shift_E
Thanks for reply but still struggling.
There is no uninstall facility in add/remove prgrams nor in start programs
Vac systems, so should I just delete folder.
I am worried this may leave registry thinking it is still installed so I will be stuck with niether version.
Aceweepop
Lance Air Corporal
 
Posts: 19
Joined: Wed Aug 01, 2007 6:25 pm
Location: Scotland

Postby Shift_E on Tue Nov 20, 2007 1:04 pm

Hey Aceweepop,

Sometimes I just want to hug InstallShield. :roll:

There should be an entry in Add\Remove Programs, but since there is not try this Windows Installer CleanUp Utility. Look for the entry 'Voice Activated Commands' and remove that, then you're install should work correctly.
Shift_E

Quick Mission Tuner
http://qmt.webhop.net
Voice Activated Command
http://www.dwvac.com
Shift_E
Utilities Developer
 
Posts: 505
Joined: Sun Dec 12, 2004 5:49 pm

Postby Aceweepop on Tue Nov 20, 2007 6:31 pm

Thanks Shift_E that worked a treat.

I had just spent hours trying to find a program to clean up my add/remove page because it was in a right mess,but all the ones I found were useless. The one you pointed me to is a bute and worked smashing.
My pc is purring and sends a big ta.XX

David
:D :D :D :D :D
Aceweepop
Lance Air Corporal
 
Posts: 19
Joined: Wed Aug 01, 2007 6:25 pm
Location: Scotland


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